Supermarket Assistant

Pay

• £13.13 an hour

• 
  

Job type

• Full-time

• 
  

Location

Saint Peter Port GY1

Benefits

• Employee discount

Pulled from the full job description

Job Title: Supermarket Assistant
Organization: Waitrose & Partners
Location: Nationwide
Employment Type: Full-Time/Part-Time (as per availability)
Application Deadline: Ongoing (subject to early closure if a high volume of applications is received)

Join Us as a Supermarket Assistant at Waitrose & Partners

Are you passionate about delivering excellent customer service? Do you love food, and are you eager to share that passion with others? At Waitrose & Partners, we are more than just a supermarket—we are a community, a team, and a partnership. If you are looking for a rewarding role where your efforts are valued, and you have the opportunity to grow and develop, becoming a Supermarket Assistant could be the perfect role for you.

As part of the John Lewis Partnership, Waitrose & Partners is a unique business. Our employees, known as Partners, aren’t just workers—they are co-owners of the business. This means that everyone here shares responsibility for our success, with profits distributed among all Partners. It’s more than a job—it’s an ethos and one that every Partner works by. In return, we offer our Partners incredible benefits, ongoing training and development, and the chance to build a fulfilling career in a business that genuinely values them.

Why Waitrose & Partners?

Waitrose & Partners isn’t just about selling groceries—it’s about creating a shopping experience that customers love. We believe in offering enriched experiences to both our customers and our Partners. That’s why we are committed to ensuring our Partners not only enjoy their work but are also fully supported, trained, and rewarded for their contributions.

Working at Waitrose means becoming part of a supportive, passionate team that takes pride in everything we do—from advising customers on the latest food and drink trends to ensuring that the shelves are stocked, the store is spotless, and every customer leaves with exactly what they need.

The Role of a Supermarket Assistant

As a Supermarket Assistant, you’ll be the face of our brand. You’ll play a crucial role in delivering an exceptional shopping experience, making sure that every customer feels welcome, valued, and confident in their purchase decisions. You’ll have a variety of responsibilities, and no two days will be the same. This means that you’ll need to be adaptable, ready to step into different roles as needed, and always prepared to go the extra mile to ensure customer satisfaction.

Key Responsibilities:

• Customer Service: Engage with customers in a warm, friendly, and professional manner. You’ll assist with product advice, answer questions, and guide customers through their shopping experience, ensuring they leave with the products they need and the knowledge to use them.

• Product Knowledge: Keep up to date with food and drink trends, and develop a thorough understanding of the products we sell. This includes our range of fresh fruit and vegetables, meats, wines, and specialty items. You’ll be expected to share your knowledge with customers, helping them make informed choices.

• Stock Management: You’ll be responsible for replenishing stock on the shop floor, ensuring that all products are displayed attractively and are easy to locate. You’ll also monitor stock levels and report shortages or overstocked items as needed.

• Housekeeping: Maintain high standards of cleanliness and hygiene throughout the store. This includes ensuring that aisles, shelves, and counters are clean and well-organized at all times, and that displays are eye-catching and up-to-date.

• Handling Transactions: You’ll operate the tills, handling cash and card transactions according to company procedures. Accuracy is key, and you’ll also assist with bagging and packing items as necessary.

• Safety and Compliance: Follow all company guidelines regarding health and safety, food handling, and store operations. You’ll also adhere to the business dress code and maintain personal hygiene standards, ensuring you’re always representing the brand in the best possible way.

• Team Support: Waitrose operates as a team, and as a Supermarket Assistant, you’ll be expected to support your colleagues across different areas of the branch as required. Whether it’s stepping in to help with deliveries, providing extra hands on the shop floor, or assisting with customer inquiries, teamwork is essential to our success.

Why Join Us?

At Waitrose & Partners, you’ll be joining a company that truly values its employees—not just in words but in actions. As part of the John Lewis Partnership, you’ll enjoy a wide range of unique benefits that set us apart from other employers:

• Profit Sharing: All Partners receive a share of the company’s profits, rewarding you for your contribution to our success.

• Discounts: Generous staff discounts are available on products sold in Waitrose and John Lewis, as well as subsidized meals in Partner dining rooms.

• Exclusive Access: You’ll have access to exclusive Partnership Hotels, offering discounted stays for Partners and their families.

• Learning and Development: We believe in lifelong learning and will support your growth with ongoing training, development opportunities, and subsidized learning programs.

• Wellbeing Support: Our Partners' wellbeing is a priority. We offer discounted memberships to local gyms, access to wellness programs, and much more to help you maintain a healthy work-life balance.

• Flexible Working: We understand the importance of flexibility, and we offer various working hours and shift patterns to suit your lifestyle.

• Work-Life Balance: You’ll enjoy competitive holiday allowances and the ability to purchase additional leave if needed.

About Waitrose & Partners

Waitrose & Partners is one of the UK’s leading grocery retailers, known for our commitment to quality, sustainability, and customer service. We take pride in offering our customers a wide range of high-quality, responsibly sourced products. From fresh, locally grown produce to carefully selected wines, our customers know they can trust Waitrose to deliver the very best.

As part of the John Lewis Partnership, Waitrose is unique in that it is co-owned by the employees—our Partners. This structure fosters a culture of collaboration, trust, and shared success, creating a workplace where everyone has a stake in the future of the business.

Our mission is to offer enriched experiences to both our customers and our Partners. We want you to enjoy your time working with us, feel supported in your career journey, and be proud of the contribution you make to the company. That’s why we invest in training, reward hard work, and maintain a culture that values every Partner’s input

How to Apply

We occasionally close vacancies early if we receive a high volume of applications, so we recommend applying as soon as possible. You’ll be able to upload your CV and complete your application online. Be sure to print a copy of this job description for reference if required.

At Waitrose & Partners, we believe in fostering an inclusive workplace that reflects the diversity of the communities we serve. We are committed to equal opportunities and encourage applications from all backgrounds and experiences.

FAQ